Got a question? We got answers.
Why book directly with The Vendue?
Score exclusive perks like complimentary in-room cocktails/mocktails, a shot at early check-in, and a leisurely 2 PM checkout, all while nabbing the best rates. It’s your ticket to extra indulgence with the simplicity of a direct booking-quick, easy, and oh-so-rewarding.
What is The Enclave at The Vendue?
The Enclave is a separate building of The Vendue, offering an exclusive and more private retreat with unique amenities and personalized services. It’s the perfect choice for guests seeking a more intimate and laid-back experience within The Vendue.
Can I bring my furry friend? How much will that cost me?
We love dogs here, but just dogs. Our feline, feathered, and other furry friends will have to sit this one out. It’ll run you a $120 one-time fee and includes 2 bowls, mat, and gourmet treat!
Where do I check in?
The Vendue encompasses two distinct experiences across two separate buildings: The Vendue and The Enclave. You can check in at either 19 Vendue Range for The Vendue, or 26 Vendue Range for The Enclave! Please refer to your confirmation or pre-arrival email to find the most convenient arrival location for your stay.
Do I have to wait in line to check in?
Not if you don’t want to! We offer mobile check in through our Virdee app. You can also access your digital room key, too! Check your pre-arrival email for instructions or get a jump on it and download the app ahead of time.
Download on Google Play | Download on Apple App Store
Does The Vendue allow early check in?
We aim to please our guests, but early check in is subject to availability and is never guaranteed. We can, however, always guarantee a 4PM check-in time (and a good time).
What are the check in/ check out times?
Check out time is 11AM and check in time is 4PM.
What if I have to cancel my reservation?
Why would you even think of doing that? Kidding aside, we understand life happens. We kindly ask that you cancel your reservation at least 72 hours prior to your arrival to avoid a charge of one night’s room and tax.
What good stuff can I expect in my room?
Each room is fully-equipped with Keurig machines, coffee and tea, flat screen TVs with cable, a hair dryer and luxury toiletries (that smell oh-so good).
Do you offer Valet? If so, what is the fee?
We certainly do offer it to our overnight guests at a fee of $49 per night.
If I get hungry or thirsty… what are my options at the hotel?
The Vendue has a full-service restaurant (Revival) and the Rooftop Bar. Both offer various and quite glorious dishes and drinks… and really good vibes.
Do you offer room service?
You know it! Who doesn’t love to get crumbs in a bed you don’t have to clean? Please contact us directly for current availability while you’re here.
Is there a pool or fitness center located at the Hotel?
We don’t have a fitness center on site… or a pool (but there’s quite a big ocean nearby). We do have bikes you can borrow to scoot around town (there’s your cardio!). With that being said, we are happy to make some recommendations.
If we are interested in learning about the Art in the Hotel, what do we do to quench our curiosity?
Take a tour! We offer guided tours daily from 5-6pm with one of our in-house art curators. If you are not a guest, you are still more than welcome at any time to peruse the art. For your viewing pleasure!
Are we able to leave our vehicle and store bags after checking out?
Absolutely. Upon check-out, guests are welcome to leave their bags or car with the valet for the day until they are ready for travel.
Do you offer concierge services?
Although we do not have a traditional concierge service, any of our Guest Experience Managers are happy to assist you with making reservations for restaurants, tours, and anything you else you might want to do while here… and anything else you might want…
I gotta stay connected. Is Wi-Fi included?
Of course it is.
Does your Hotel offer transportation to and from the airport?
We do not offer complimentary transportation to and from the airport, but any of our Guest Experience Managers are available to assist you with arranging a car.
Does your Hotel offer breakfast?
A complimentary French-style breakfast is delivered to your room daily between 8am-10am. No menu; no need to order. If you are looking for a full breakfast, we are happy to make recommendations for something as there are quite a few delicious options nearby.
Worth Noting
Keep exploring. There’s more to discover.
Featured at The Vendue – Charleston’s Art Hotel.
